Oberon's Technical Publications Solutions Improve the Quality of Your Information, Speed Up Publishing and Delivery, and Lower Your Costs
Most technical publications processes today are slow, costly, error-prone and outdated. When information is reused, it is either recreated or copied and pasted, creating an information management nightmare when the information needs to be updated. Manual processes for updating information, laying out documents, and review often result in time-to-market delays, cost overruns, and inconsistent or out-of-date information. In turn, this impacts customer satisfaction.
With Oberon’s automated publishing solutions for technical publications, you can:
- Shorten publication cycles
- Reduce errors
- Lower costs
- Improve customer satisfaction
Oberon Technologies can help you automate publishing tasks such as reusing information from other sources in the organization, managing and updating content used in multiple locations, document formatting and layout, review cycles, translation, and more.
Our XML-based automated publishing solutions utilize desktop publishing, word processing, and other business publishing applications.
One of the biggest challenges faced by the pharmaceutical industry is regulatory compliance. The submission standards are strict, and small errors can result in costly fixes and recalls. And, as new XML-based submission standards are introduced, such as Structured Product Labeling (SPL) and the EMA’s Labeling Variations, companies face an even greater challenge of updating their processes in order to meet new requirements.
Oberon Technologies has experience working with pharmaceutical companies to implement SPL solutions, eCTD solutions, SOP solutions, and others, which not only ensure regulatory compliance but also improve the way product information is created, maintained and published.
In the A&D industry, information is frequently reused and repurposed across projects and publications. Oberon’s automated publishing systems (which replace ACOCs) can help companies easily create and maintain a single source of information that enables automatic updates, document assembly, and publishing to any format or media, including an electronic distribution system. In addition, Oberon provides experience and expertise in S1000-D implementations.
Service Lifecycle Management (SLM) is a fully integrated approach to customer service and product performance that enables organizations to have a complete view of the processes and information that encompass the service lifecycle of a product in order to better understand the revenue potential.
A key area for manufacturers under SLM is a need to create, maintain and share technical information at every phase of product development from idea inception through retirement. Often this critical information is created by different departments and remains siloed from the rest of the enterprise, hindering availability and delivery to the key customer facing outlet, the service network. Without the prevalence of this information, companies experience significant impact on customer satisfaction, profits, and revenue over the lifecycle of a product.
Under an SLM strategy, manufacturers and services organizations have a proven framework to streamline the management and delivery of services information ensuring that customers, partners and field service have access to accurate, up-to-date and reliable information. Through adoption of SLM, companies transform and strengthen the service organization’s competitive position in the marketplace.
In the publishing industry, control over document layout is critical. Unfortunately, this has led to publishing companies retaining outdated processes for fear of losing control over layout. Oberon can help publishing companies implement automated publishing systems that allow them to automatically publish multiple versions of their publications for different audiences, regions and languages without losing control over layout.